Chapter 1: General Provisions

Article 1 (Purpose)

These terms and conditions aim to regulate the rights, obligations, and responsibilities between the Korea Hydrogen Industry Association (hereinafter referred to as "the Company") and the members concerning the use of all services provided by the Company, as well as other necessary matters.

Article 2 (Formation of Contract)

The Company's terms of service form a contract between the Company and the user of the Company's services. When a user signs up for the Company's website, it is considered that the user agrees to these terms of service. The use of the Company’s services implies that the user has read, understood, and agreed to these terms of service.

Article 3 (Definitions)

The key terms used in these terms and conditions are defined as follows:

1. "Service" refers to all the services provided by the Company that users can access regardless of the terminal used (including PCs, TVs, portable devices, and other various wired and wireless devices).

2. "User" refers to both "Members" and "Non-Members" who use the services provided by the Company according to these terms and conditions.

3. "Member" refers to a person who has registered with the Company by providing personal information, receiving ongoing information from the Company, and continually using the services provided by the Company.

4. "Non-Member" refers to a person who uses the services provided by the Company without registering as a member.

5. "ID" refers to a combination of characters or characters and numbers set by the Company and shared with the member for the purpose of identifying the member and using the services.

6. "Password" refers to a combination of characters (including special characters) and numbers set by the Company to verify that the member is matched with the given ID and to ensure confidentiality.

Article 4 (Supplementary Provisions)

Any matters not specified in these terms and conditions shall be governed by applicable laws or the Company's individual service terms, operational policies, and rules (hereinafter referred to as "detailed guidelines"). If there is a conflict between these terms and the detailed guidelines, the detailed guidelines shall prevail.

Article 5 (Effectiveness and Changes to Terms)

1. These terms and conditions are publicly posted on all internet services provided by the Korea Hydrogen Industry Association. The Company may amend these terms in compliance with the "Act on the Consumer Protection in Electronic Commerce" (hereinafter referred to as "E-Commerce Law"), the "Act on the Regulation of Terms and Conditions" (hereinafter referred to as "Terms Regulation Law"), the "Framework Act on Electronic Documents and Electronic Transactions" (hereinafter referred to as "Electronic Documents Act"), the "Electronic Financial Transactions Act," the "Act on Promotion of Information and Communications Network Utilization and Information Protection" (hereinafter referred to as "Information and Communication Network Act"), the "Consumer Protection Act" and other relevant laws (hereinafter referred to as "relevant laws"). If these terms are amended, the Company shall notify the users by specifying the amended terms and the effective date at least seven days before the effective date (30 days in case of substantial changes unfavorable to the users), by posting the changes on the website and sending electronic notifications (such as email or notification messages) to existing users. The amended terms will take effect from the notified effective date.

2. If the Company notifies or informs users of amended terms according to Paragraph 1, it will include a statement that the user has the right to terminate the contract within seven days (or 30 days in case of substantial or unfavorable changes) if they disagree with the changes, and that failure to express refusal will be considered as consent to the changes.

3. If the user does not express refusal within seven days (or 30 days in case of substantial changes) from the notification date, it will be considered that the user agrees to the changes in the terms.

Article 6 (Notifications to Users)

1. Unless otherwise specified in these terms, the Company may notify users through electronic means such as email or push notifications.

2. The Company may substitute individual notifications to all users by posting the notice on the Company’s website for at least seven days. However, for matters that significantly affect the individual user’s transactions, individual notifications will be sent.

3. If individual notifications cannot be sent due to the user’s failure to provide, update, or correctly input their contact information, the Company’s general notice shall be deemed as proper individual notification.

Chapter 2: Service Agreement

Article 7 (Establishment of Service Agreement)

1. Users can apply for membership by submitting a membership application form to the Company and paying an annual fee after receiving approval. The user will receive an ID and password to complete the membership application.

2. The contract is formed when the Company’s approval reaches the user, or when the payment confirmation is received.

Article 8 (Approval of Membership Application)

1. In principle, the Company shall approve requests to enter into a service agreement.

2. However, the Company may defer or refuse membership applications in the following cases: a. If the applicant has previously lost their membership status under these terms (except when the Company has approved re-enrollment). b. If the required information is incomplete or falsely entered. c. If the applicant is under 14 years old, under 19 without legal guardian consent, or is legally incapacitated. d. If there are reasons attributable to the user that make approval impossible. e. If the user has violated other company regulations or operational policies. f. If the user is listed as a credit delinquent or is identified as an improper user by the Information and Communication Ethics Committee. g. If the applicant wishes to use an already existing ID or a name that violates social norms.

3. If the Company is unable to approve the membership application due to facility or technical issues, approval may be delayed until these issues are resolved.

Article 9 (Changes in Member Information)

1. Members may view and modify their personal information at any time through the management page, except for information such as real names and IDs.

2. If the member’s information changes, the member must notify the Company either online or by other means.

3. The Company is not responsible for any disadvantages caused by the member’s failure to notify changes.

Article 10 (Membership Withdrawal and Disqualification)

1. Users can request withdrawal from membership at any time, and the Company shall immediately process the withdrawal.

2. If a member engages in the following actions, the Company may restrict or disqualify the member: a. Providing false information during application. b. Interrupting other users’ use of the service or stealing others’ IDs and passwords. c. Intentionally disrupting the Company’s operations. d. Using the service for illegal activities or in violation of social norms. e. Endangering national security or public safety. f. Defaming or harming others. g. Sending a large amount of spam or advertisements. h. Distributing computer viruses. i. Infringing on intellectual property rights. j. Using Company-provided information for commercial purposes without prior consent.

Article 11 (Obligations Regarding ID and Password)

1. Members are responsible for managing their ID and password and must not allow third-party use. The Company is not responsible for issues arising from negligence in management.

2. The Company may restrict the use of IDs that resemble the official Company name or violate social norms.

3. If a member becomes aware that their ID or password has been used by a third party, they must notify the Company immediately.

4. If the user fails to notify the Company of any unauthorized use or follow the Company’s guidance, the Company is not responsible for any resulting losses.

Article 12 (Protection of Personal Information)

1. The Company values the personal information of users and complies with relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Personal Information Protection Act." The Company’s privacy policy outlines how personal information is used and what measures are taken to protect it.

2. The Company’s use and protection of personal information are governed by relevant laws and the Company’s privacy policy. However, external websites linked through the Company’s site are not subject to the Company’s privacy policy.

Chapter 3: Obligations of Contracting Parties

Article 13 (Company’s Obligations)

1. The Company shall strive to provide continuous and stable services. If there is a service failure, the Company will promptly repair or recover it. In the following cases, services may be temporarily suspended without notice, and the reason and duration of the suspension will be promptly communicated to users: a. Emergency system maintenance, expansion, or facility repair. b. When a system change is deemed necessary to provide new services. c. When service provision becomes impossible due to technical or operational issues. d. In case of national emergencies, power outages, or other force majeure.

2. The Company shall strive to provide users with convenience regarding the procedures for service contracts, changes, and terminations.

3. The Company shall display the representative’s name, company name, address, phone number, fax number, e-commerce business registration number, terms of service, and privacy policy on the service’s homepage.

Article 14 (User’s Obligations)

1. When applying for service, users must submit accurate information. If the user registers false or others’ information, they cannot claim any rights to the service, and the Company will not be responsible for any damages incurred.

2. Users must comply with the terms and policies established by the Company and must not disrupt the Company’s operations or defame the Company.

3. Users must promptly update any changes in personal information such as email addresses. If users fail to update their information in a timely manner, they are responsible for any resulting losses.

4. Users must not select IDs, nicknames, or other service names that: a. Impersonate the official service operator or cause confusion among other users. b. Include vulgar or obscene content. c. Infringe on third-party rights such as trademarks or copyrights. d. Defame or disrupt the operations of third parties. e. Violate public order or applicable laws.

5. Users cannot transfer, sell, or provide their service use rights or contract status without the Company’s explicit consent.

6. Violation of these terms or other policies may result in service restrictions or legal consequences.

Chapter 4: Provision and Use of Services

Article 15 (Service Provision)

1. The Company provides services 24 hours a day, year-round. However, temporary interruptions may occur due to system maintenance or other special circumstances.

2. Detailed information about individual services can be found on the service’s webpage.

3. The services provided by the Company include: a. Services provided via web pages. b. Customized services based on user information and usage history. c. Other convenience services for users.

Article 16 (Service Restrictions)

1. In the event of national emergencies, wars, natural disasters, or similar situations, or if a basic telecommunications provider suspends services, the Company may restrict or suspend the service.

2. Free services may be restricted or terminated due to operational policies or other reasons, and may also be converted into paid services.

3. When restricting or suspending service, the Company will promptly inform users of the reasons, period, and planned time of the restriction or suspension.

4. When converting a free service to a paid service, the Company will inform users and obtain their consent before charging fees.

Article 17 (Service Termination and Withdrawal Procedures)

1. The Company may notify users and terminate the service contract in the following cases. In such cases, the user must withdraw from membership: a. If the user violates the obligations specified in these terms or uses the service inappropriately. b. If the user uses prohibited programs. c. If the user defames or insults others and continues to do so despite two prior warnings.

2. Users may terminate the contract by submitting a membership withdrawal request.

3. Upon receiving a termination request from the user, the Company will send a confirmation reply using the contact method specified by the user.

Chapter 5: Miscellaneous

Article 18 (Ownership of Rights)

1. The intellectual property rights for services provided by the Company belong to the Company.

2. The Company grants users the right to use the services under the conditions specified by the Company and does not allow users to transfer, sell, or provide their service use rights to others.

Article 19 (Compensation for Damages)

1. If damage occurs due to the fault of the Company or the user, compensation may be claimed. However, the Company is not responsible for any damages caused by free service interruptions, data loss or destruction, or alterations.

2. The Company is not liable for any damages unless otherwise specified in its policies, including personal information protection.

Article 20 (Disclaimer)

1. The Company is not liable for service interruptions caused by natural disasters or force majeure.

2. The Company is not responsible for service interruptions caused by user negligence.

3. The Company is not responsible for any profits not realized by the user through service use or for damages caused by content or data transmitted by the user.

4. The Company does not guarantee the accuracy or reliability of the content posted by users and is not responsible for the use of the service.

5. The Company is not responsible for disputes between users or between users and third parties arising from service transactions.

Article 21 (Provision of Information and Advertisements)

1. The Company may provide users with information and advertisements deemed necessary via banners or emails. Users can opt out of receiving such emails.

2. Even if the user opts out of receiving emails, the Company may still provide important information regarding changes to the terms or policies.

3. If the user opts out of receiving emails, the Company is not responsible for missed communications related to transactions or inquiries.

4. The Company will confirm the user's consent for receiving advertising information every two years, in compliance with the "Information and Communications Network Act."

5. The Company is not responsible for any losses or damages resulting from the user's participation in promotional activities with advertisers.

Article 22 (Governing Law and Jurisdiction)

In case of disputes related to the service, the jurisdiction shall be the court having jurisdiction over the Company’s location, and the governing law shall be the laws of the Republic of Korea.

Supplementary Provisions

Article 1 (Effective Date)

These terms and conditions are effective as of 2025.01.06.